ProBit Deposit

How to Deposit Crypto

1. Please log in to your ProBit Global account.

2. Click on Wallet - Deposit.

3. Input the coin name. (e.g. click XRP when depositing Ripple).

*Important Note about Memos

• There are some tokens such as XRP that require a specific memo to be inputted. If you forget to specify the memo you will need to send a ticket to ProBit Support for assistance in recovering your transaction. Remember, that our admins will never ask you for your password or for you to transfer money. Only emails from [email protected] are real admins.
• Note that a recovery fee may be incurred so always double-check to see if a memo is required.

4. Please make sure to check the precautions and double-check all deposit details before proceeding. You can click on Copy to get your deposit address. Double-check the note under the deposit address as well.

*If you enter the wrong deposit information, please contact support for assistance. Note that these can incur a recovery fee so always confirm details before proceeding. Token recovery may take a few weeks. You may refer to this guide for more details:

*Confirmations

• Once the transaction has started, it may take some time for the deposit to come through due to network confirmations. These confirmations are to prevent double-spending attempts and are automatically processed.

How to Buy Crypto with Credit Card

1. Head to the ProBit Global website and click on “Buy Crypto”.


2. Select the specific fiat, total purchase amount, and the cryptocurrency you want to buy. Click on buy to proceed.

*E.g. 100 USD to purchase $100 worth of ETH.

3. A list of service providers and the current price will be displayed. Select Moonpay and click next to lock in the displayed purchase price.

*Note: The purchase price will automatically be requoted every 30 seconds.

4. Read through the disclaimer and check the box to agree to the terms and conditions. Once you click on confirm, you will be redirected to the chosen service provider’s website.

5. Follow the instructions and after you enter your credit card billing address, you will be prompted to complete the identity check process with a valid ID.

6. Once your identity verification is completed, add your preferred payment method and a payment screen will appear. Check on the box to agree to the terms and conditions, then click on buy now to lock in the displayed purchase price.

*Note: The purchase price will automatically be requoted every 10 seconds.


7. Your transaction is now complete and you can now track its status by opening your wallet and checking your transaction history.

8. Once the blockchain transfer is completed, your purchased crypto will be deposited into your ProBit Global wallet.

How to Buy Crypto with Bank Transfer

Please check below to see if you are eligible to buy crypto with bank transfer.

Users from ineligible countries including the US may buy crypto with credit card instead.

Country/Region	Fiat Currency	Bank Transfer
SEPA countries	EUR	YES (SEPA and SEPA Instant)
UK	GBP	YES (UK Faster Payments)
Brazil	BRL	YES (PIX)
USA	USD	NO

1. Head to the ProBit Global website and click on “Buy Crypto”

2. Select one of the eligible currencies mentioned above (ex. EUR, GBP, or BRL), then enter the total purchase amount and the cryptocurrency you want to buy. Click on buy to proceed.

*E.g. 100 EUR to purchase €100 worth of BTC

3. A list of service providers and the current price will be displayed. Select Moonpay and click next to lock in the displayed purchase price.

*Note: The purchase price will automatically be requoted every 30 seconds.

4. Read through the disclaimer and check the box to agree to the terms and conditions. Once you click on confirm, you will be redirected to the chosen service provider’s website.

5. Proceed with the identity check process.


6. Once the identity check is completed, you will be prompted to enter your IBAN or enter the details of your bank account depending on the selected fiat.

7. Complete the proceeding steps and you will be able to complete your purchase by locking in the displayed purchase price.

*Note: The purchase price will automatically be requoted every 10 seconds.

8. Your transaction is now complete and you can now track its status by opening your wallet and checking your transaction history.

9. Once the blockchain transfer is completed, your purchased crypto will be deposited into your ProBit Global wallet.

Frequently Asked Questions (FAQ)

When will I receive my purchased crypto?

It may take up to a few hours to process your first crypto purchase due to the identity check process by the service provider.

It will take within 1-3 working days to process bank transfers
 

What are the fees for bank transfers?

• Bank transfers will incur a fee on Moonpay
• Additional fees may be applicable based on individual bank policy

Are there any verification procedures required?

All ProBit Global users including KYC STEP 2 verified members are required to complete Moonpay’s identity check process before making their first crypto purchase or sale.